ROD WARRANTY

For fastest, most efficient service, please CLICK HERE and fill out form completely, including all requested images.

Please note, this form is also applicable for broken rods from combos where the reels have no functional issues or damages and do not need replacement or service.

COMBO WARRANTY

If you are having an issue with BOTH your rod and reel, please submit a ticket HERE and fill out the form completely, including all requested images.

Issue with ROD ONLY > See Rod Warranty section above.

Issue with REEL ONLY > See Reel Warranty section below.

REEL WARRANTY

All Reel service, maintenance, and repair will be handled by our Authorized Repair Centers around the USA and Canada. See Authorized Warranty Service Centers section for more information. 

PARTS

How do I order parts for my reel?

You can order parts directly through us by submitting the form below.

SUBMIT A REQUEST - QUANTUM 

**Please have the model number from the bottom of your reel foot available (you'll need to remove the reel from the rod to locate it). 

Can I get a schematic for my reel?

You can search Manuals and Schematics for all reels at the link below.

 MANUALS AND SCEMATICS - QUANTUM 

Authorized Warranty Service Centers

Do you repair fishing rods?

Due to the numerous styles and applications, Quantum does not carry replacement parts for rods or repair rods. Quantum rods under warranty will be replaced with respect to the terms and conditions of the specific rod's offered warranty.  

If your rod is no longer under warranty, typically your local retailer can repair or replace tip guides, and sometimes work on handles/grips if they've come loose.   

WHERE DO I SEND MY REEL FOR A WARRANTY ISSUE, SERVICE, OR REPAIR?  

All Reel service, maintenance, and repair will be handled by our Authorized Repair Centers around the USA and Canada.

Authorized Warranty Service Centers will validate warranty eligibility, and you will be contacted if the AWSC is unable to repair your reel under warranty when warranty is requested (maintenance is not covered under warranty).

The consumer is responsible for the shipping to the AWSC. Repair and the shipping back to you will be covered when the reel is covered under the warranty. AWSC can also perform all non-warranty service, maintenance and repairs. Authorized Service Centers can only perform Non-Warranty service and repairs. 

When mailing your reel, we recommend sending to the center closest to you.  Please ensure your package and obtain a tracking number for your shipment to the center.  Service Centers are not responsible for lost or damaged packages. 

 
Service times vary by season.  Contact the service center of your choice for current service time. All non-warranty Service and Shipping rates are established by the Service Center and may vary among Centers. 

Download Service Repair Form

Contact customer support via email at info@quantumfishing.com or at 800-588-9030 (international calls: 918-836-5581, option 1). If you live outside the U.S. or Canada, please contact your dealer for warranty assistance. 

FOR ROD OR REEL REPAIR: Send an email to info@quantumfishing.com  with the following information: 

• Registration information or a copy of the sales receipt for proof of purchase 
• An explanation of what is wrong with the product 

WARRANTY POLICY

All Quantum rods, reels, and combos are warranted against defects in workmanship and/or materials under Quantum’s 1-year warranty starting on the original date of purchase from an authorized retailer. This warranty extends only to the original purchaser and user of the rod, reel, or combo and may not be transferred.  

• QUANTUM branded products are warranted for a period of one (1) year from the date of original purchase from an authorized retailer with proof of purchase against defects in workmanship and/or materials when used normally.

• This warranty is offered only to the original purchaser or user of the rod, reel, combo. QUANTUM reserves the right to make all decisions, at our sole discretion, regarding whether a claim qualifies as eligible warranty work. During the warranty period, QUANTUM, at its option, will replace the product covered under this warranty. 

• Other than the shipping and handling charges, no charge will be made for such replacement. A dated sales receipt or proof of registration must accompany all warranty claims.  

• Contact customer support via email at info@quantumfishing.com or at 800-588-9030 (international calls: 918-836-5581, option 1). If you live outside the U.S. or Canada, please contact your authorized dealer for warranty assistance. For more information, visit our CONTACT US page. 

REGISTRATION

We encourage you to register your product with us. Registering your product will help us to serve you better if you need service or parts, or other information regarding your product. Just fill out our online product registration form HERE