Baitcast Reels / Problem: Spool will not rotate when handle is turned Gears appear to be rough when turning handle Drag will not hold, slips, or is not smooth Line guide (levelwind) will not travel when cranking Thumb bar / button will not pup up after handle is turned Reel will not cast with ease or for a reasonable distance Reel squeaks or makes loud noise when casting Consistent backlash when casting Gears slip or skip when reeling in fish
Spinning Reels / Problem: Line tangles when casting Gears rough or reel makes grinding noise on retrieve Drag or spool locked-up at start of day Bail will not trip or becomes sluggish Line is twisting Snapshot trigger lever loose or broken Snapshot featrue will not grab or hold line to cast Bail closes when casting