Thank you for purchasing your Quantum reel, and we hope that you have found our products to be built of the highest standards in the fishing tackle industry. Our engineers pride themselves on designing the most durable products in the world.
We realize that situations may arise which require certain types of repair work in order to keep your Quantum reel working for you at its highest level of performance, and will make every effort to correct any problems you may encounter.
If you have purchased your Quantum reel in the last few years, we have made the process of ordering parts online a snap. Simply select your reel from the list below to see all parts available for your model. When it has been determined that the factory can repair your reel, remember our famous guarantee. . .If, while still under warranty, your freshwater reel is not repaired and on its way back to you within 48 hours (24 hours for saltwater reels), we'll send you a free Quantum fishing cap!
As we continue to lead in product development, new reels and rods are continuously being offered, and may create a shortage of parts for certain older models. Therefore, we strongly suggest that you first contact the nearest Authorized Service Center to inquire about your particular reel. In most cases, these shops will be able to repair your reel. You may also contact Quantum directly, through e-mail or by phone (800-588-9030), prior to shipping your reel so that we can quickly verify that parts are available through the factory.
To download a Product Return Form, click HERE.
We appreciate your business and will make every effort to satisfy your requests, and apologize for any inconveniences that you may encounter.