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Troubleshooting Baitcast Reels/Problems Consistent backlash when casting Drag will not hold, slips, or is not smooth Gears appear to be rough when turning handle Gears slip or skip when reeling in fish Line guide (levelwind) will not travel when cranking Reel squeaks or makes loud noise when casting Reel will not cast with ease or for a reasonable distance Spool will not rotate when handle is turned Thumb bar / button will not pup up after handle is turned FAQ Spinning Reels/Problems Bail closes when casting Bail will not trip or becomes sluggish Drag or spool locked-up at start of day Gears rough or reel makes grinding noise on retrieve Line is twisting Line tangles when casting Snapshot featrue will not grab or hold line to cast Snapshot trigger lever loose or broken